Frequently Asked Questions
Clear answers about AgilityPro's private SAFe, Scrum and Agile training, from remote delivery and certification to on-site courses in Jersey, the Channel Islands and beyond.
This page is designed to help buyers, learning teams and programme leaders quickly understand how we work, what we deliver, and where we can support you.
Private, in-house focus
We specialise in dedicated corporate training for intact teams and organisations, rather than large public classes.
Remote and on-site delivery
Courses run live online or in person across the UK, Europe, USA, Canada, India, Jersey and the Channel Islands.
Practical certified training
AgilityPro combines accredited courses with real enterprise delivery experience, tailored examples and long-term support.
Find the right answer quickly
These are the questions we are asked most often by learning and development teams, transformation leads, and organisations looking for high quality Agile and SAFe training.
If you already know what you need, the quickest next step is usually a short conversation so we can recommend the right course, format and approach.
Schedule a CallDelivery and locations
Yes. All courses run live online using Teams, Zoom and Miro. They are fully interactive and designed to feel like being in the room, not a passive webinar.
Yes. We deliver private, on-site training at client locations across the UK, Europe, USA, Canada and India. We focus on small groups to keep sessions highly interactive and relevant.
Yes. We have delivered private SAFe and Agile training in Jersey and across the Channel Islands. We can also run courses in other remote locations such as the Isle of Man and the Highlands of Scotland. If you have a team and want the benefits of in-room training, we will come to you.
We currently focus on private, in-house training for organisations. If you have a small group, we can usually run a dedicated course within a few weeks.
Typically within two to four weeks of confirmation, often faster if a group is ready and dates align.
Courses and certification
Yes. We offer Certified ScrumMaster (CSM), Professional Scrum Master (PSM) and Advanced Certified Scrum Master (ACSM) as well as SAFe Scrum Master (SSM) for people working in scaled Agile environments.
Yes. We offer Certified Scrum Product Owner (CSPO), Registered Product Owner (RPO) and SAFe Product Owner/Product Manager (POPM), as well as SAFe Agile Product Management (APM) for those working in scaled Agile environments.
Scrum focuses on a single team. SAFe is designed to align multiple teams, functions and leaders around a shared direction, which is typically what larger organisations need.
We offer a broad range of private SAFe training, from foundational courses such as Leading SAFe, SAFe for Teams, SAFe Scrum Master and SAFe Product Owner/Product Manager, through to more advanced options including SAFe Agile Product Management, SAFe for Architects, Release Train Engineer, Lean Portfolio Management and Implementing SAFe.
For most organisations, Leading SAFe is the best starting point, as it provides a broad overview of the framework and is suitable for leaders, managers and key stakeholders across the business.
SAFe for Teams is typically aimed at Agile Team members working within an Agile Release Train, and focuses more on day-to-day team practices within the SAFe environment.
From there, organisations often move into more specialised courses aligned to specific roles, such as SAFe Scrum Master, SAFe Product Owner/Product Manager, Release Train Engineer or Lean Portfolio Management, depending on where capability needs to be strengthened.
No. Our Agile Foundations and CSM courses are suitable for beginners. SAFe courses are most effective if you already have some exposure to Agile ways of working.
Yes. All certification courses include the official exam and digital badge from the relevant accreditation body.
Yes. These are short, focused learning experiences combining self-paced learning with a live session. We regularly deliver Business Owner and Advanced Facilitation: Value Stream Mapping, and we can also run other options such as Conflict and Collaboration or Responsible AI as private sessions.
As of April 2026, learners have 60 days from course completion to take the exam. Foundational courses now include two exam attempts within that 60-day window. The first two attempts are included with course registration. If the exam is not attempted or passed within 60 days, a paid retake is required.
Yes. As Scaled Agile roll out their AI-enabled curriculum, we adopt the updated courses. As of April 2026 these include AI-Empowered Leading SAFe, AI-Empowered SAFe for Teams, AI-Empowered SAFe Product Owner/Product Manager, and AI-Empowered SAFe Scrum Master.
Current Certified SAFe 6 Scrum Masters can upgrade by completing the Empowering Scrum Masters with AI SAFe Skill, available in the SAFe Skills Library. This is a short, self-paced e-learning module that takes about 45 minutes to complete. Once complete, the certification is automatically updated to Certified AI-Empowered SAFe Scrum Master and a new digital badge is issued.
Yes. We have an ever increasing catalogue of courses which include other disciplines, including Change Management Foundation and Change Management Practitioner courses.
Format, pricing, workshops and support
Course materials, digital workbook, certification exam fees where applicable, and twelve months of post-course support.
Yes. We offer optional printed workbooks for all in-person courses, for a small additional fee.
Very. Sessions are built around group exercises, practical application and discussion, not simply slide-led delivery.
Yes. We design and deliver fully customised training under your brand, aligned to your operating model, language, processes and real examples.
Most courses run for two days. Some workshops are one day, and specialist courses such as SAFe for Architects run for three.
Yes. We run workshops aligned to Agile and SAFe practices, including formal Value Stream Identification and Value Stream Mapping sessions, as well as bespoke offerings to suit your needs.
Yes. All delegates receive twelve months of general trainer support, along with access to official SAFe resources and community platforms where relevant.
Still have a question?
If your question is not covered here, or if you want advice on which course is the best fit for your teams, we are always happy to talk it through. A short call is usually the quickest way to narrow the options and discuss timing, delivery model and audience.
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